Octopus Digital now is become Octopus Digital Network.
We are an offshore outsourcing Call Center, Website Design, and Software Development Company in Pakistan.
Founded in, 2017 with the aim of providing quality services with the commitment of customer relationship management services.
Call Center Out Sourcing Octopus Digital
- Call Center Outsource Services.
- Today’s call center must be able to integrate multiple services, multiple systems and
- multiple data sources to provide a seamless one-window facility to the customer.
- services required by today’s customers.
- ODN solves today’s call center puzzle which is integrated platform with a wide
- the array of call handling and contact management solutions. It offers all the tools and
- combines the power of telecommunications with corporate database systems to deliver
- powerful call control capabilities to enterprises, whether they are customer
- support call centers, a 24-hour Help Line, help desks within a corporation, or businesses
- seeking to differentiate through enhanced customer service.
Call Center Outsourcing Features
The Client’s data and information are protected by firewalls that control network connectivity and are sophisticated enough to ensure the integrity of the system.
- a) Customer Support Services and Retention (In Bound / Out Bound)
- b) Tele-Marketing / Tele-Sales (Out Bound)
- c) Management Information / Customer Feedback (In-Bound)
- d) Surveys (Out Bound)
Outsourcing Methodology. by Octopus Digital.
Based on the requirements of ODN’s Client, our project outsourcing methodology is initiated in these ways:
- Trained Agents with attractive voice and speaking skills
- Live Share Calls and Agents performance Reports
- Skilled IT professionals.
- Latest Furnished infrastructure.
- Proven offshore outsourcing model
- Multi-cultural & Multi-location
- Domain knowledge
- Flexible to work with the needs of the client
- Speed & agility (response time)
- Minimal turn-around time for issue resolution.
- Quick turnaround time
- Satisfied clients globally
- Consistent growth & performance
- Proximity to skilled manpower source
- Establishment work execution & delivery process
- Competitive pricing
Call Center Setup by Octopus Digital
Octopus Digital Network Asterisk Server is an advanced call-handling platform created for a highly integrated and customized call handling environment. This server can integrate with Dialer, CRM, Website, and any other software to manage the data of Clients.
KEY FEATURES OF CALL CENTER SETUP:
- Call Center Supervisor and Agent Interfaces
- Quality Control with Live Monitoring
- Detailed Call Center Dashboard
- Configure for unlimited seats of the call center.
- Detailed Call Center Reporting tools
- Live Call Recordings
- Abandoned and Dropped Call Reports
- Recording messages
- Integrate with CRM
- Auto SMS
- Working Codes through CRM
- Agents Productivity Reports
- ROBO Calls Reports with Status
- Call Center Wallboard with Agents Stats
- Login/Logoff and Break Timings Report
- Live Monitoring of Queue Calls
- Soft phone Integration with CRM
- Off time Call Summary
- Promote your Business and Products through Call Center Services
Website Development by Octopus Digital.
ODN (Octopus Digital Network) One click Solution.
- One of the best Web Development organizations located in Karachi Pakistan, and remotely working internationally.
- Experienced And Expertise
- eCommerce Website
- Statics Website
- Business Website
- Entertainment Website
- Portfolio Website
- Media Website
- Brochure Website
- Nonprofit Website
- Educational Website
- Infopreneur Website
- Personal Website
- Web Portal
- Wiki or Community Forum Website
eCommerce Website
An eCommerce website is a website people can directly buy products from
. Any website that includes a shopping cart and a way for you to provide the credit card information to make a purchase falls into this category.
Statics Website
Statistics is the study and manipulation of data, including ways to gather, review, analyze, and draw conclusions from data. The two major areas of statistics are descriptive and inferential statistics. Statistics can be used to make better-informed business and investing decisions.
Business Website by Octopus Digital.
A business website is any website that’s devoted to representing a specific business. It should be branded like the business (the same logo and positioning) and communicate the types of products and/or services the business offers.
Entertainment Website by Octopus Digital
If you think about your internet browsing habits, you can probably think of a few websites that you visit purely for entertainment purposes. They could be humor websites like The Onion, webcomics like xkcd, or just websites with fun or interesting content like Buzzfeed.
Portfolio Website by Octopus Digital
Portfolio websites are sites devoted to showing examples of past work. Service providers who want to show potential clients the quality of the work they provide can use a portfolio website to collect some of the best samples of past work they’ve done.
Media Website by Octopus Digital.
Media websites collect news stories or other reporting.
This category includes sites like the Washington Post website, Slate, and Inc.
Brochure Website
Brochure websites are a simplified form of business websites
Nonprofit Website
A nonprofit website is the easiest way for many potential donors to make donations and will be the first place many people look to learn more about a nonprofit and determine if they want to support it.
Educational Website
The websites of educational institutions and those offering online courses fall into the category of educational websites
Infopreneur Website
Infopreneurs create and sell information products. That could be in the form of courses, tutorials, videos, or ebooks.
Personal Website
Many people find value in creating personal websites to put their own thoughts out into the world. This category includes personal blogs, vlogs, and photo diaries people share with the world.
Web Portal
Web portals are often websites designed for internal purposes at a business, organization, or institution. They collect information in different formats from different sources into one place to make all relevant information accessible to the people who need to see it. They often involve a login and personalized views for different users that ensure the information that’s accessible is most useful to their particular needs.
Wiki or Community Forum Website
Most people are familiar with wikis through the most famous example of one out there: Wikipedia.
A wiki is any website where various users are able to collaborate on content and all make their own tweaks and changes as they see fit. There are wikis for fan communities, for business resources, and for collecting valuable information sources.
Website Development
CMS based Website Development
We use different Content Management System platforms ranging from custom-developed CMS, WordPress development services, Drupal development services, Joomla development services, and OScommerce development services to create attractive content that lures your target audience.
E-Commerce Website Development
Being one of the leading E-commerce web design companies in Pakistan, we know how to create E-commerce websites that actually sell your products. As an E-commerce web development company, we help you grow your business online by building your own online store
Enhance Your Vision for Better Life
As a best Web Development Company ODN can enhance your vision for a better life.
Take your idea, let us hone it, and have it brought to life in your web browser. ODN is a full-service Web Development Company offering design and strategy consulting services with websites built on PHP, Ruby, Python, and other languages.
Graphic Designing by
Design For Your Business Success.
Our Graphic Designers experienced in addressing internet marketing answers, website design and any kind of challenges related to graphic designing can assist you to overcome these problems.
LOGO DESIGN
A logo is the basic need of any brand. Our logo designing services can provide an impressive logo meeting the needs of your brand.
BROCHURE DESIGN
With our expert brochure, designers get creative, professional, and highly spectacular brochures that are designed exactly according to your needs.
UX UI Design
We create outstanding individual solutions for any business. Our skilled UX/UI development team can design an amazing UI for your future app that definitely will help to differentiate your business solution from others and increase the target audience.
PRINT DESIGN
We offer different print design services that are reliable and cost-effective including the designing of newsletters, business cards, leaflets, flyers, brochures, and others.
BANNER DESIGN
Get the professionally designed banners that are creative, informative, and eye-catching from our banner designing team that caters to your all marketing needs.
Video Editing
EDITING
Video editing is a dynamic and versatile medium that can modify your story to a new level.
Mobile App Development
Mobile is the next big thing to grow your business. We provide quality iOS, Android, and Hybrid mobile development services all under one roof. We have an experienced team of top iOS and Android developers in Pakistan who can help you develop your mobile application or game that’ll meet your requirements.
Android App development
Developing smooth, reliable, scalable, and robust apps within the specified time frame, ensuring 100% customer satisfaction We have an expert team of mobile app development professionals specializing in Android app design and development.
Social Media Marketing
SOCIAL MEDIA MARKETING SERVICES
Almost every business can benefit from social media marketing services. Blue Corona’s social media management and advertising services remove the complexity of social media for business owners and let you stick to what you know best—running your business!
What’s Included in Our Social Media Marketing Services
Simply put, you can’t maximize what you fail to measure and track. Better data equals better results. Learn more about our social media services list and packages below!
TRACKING YOUR SOCIAL CAMPAIGNS
- your audience and reach
- ptimizing click-through-rate and leads
- Optimizing your ROI on paid social campaigns
MANAGING & MONITORING YOUR SOCIAL REPUTATION
- Monitoring brand mentions
SEO (Search Engine Optimization)
Our SEO Process
- STEP 1
- Keyword Analysis
- STEP 2
- Keyword Assignment
- STEP 3
- On-Site Code Optimization
- STEP 4
- On-Site Content SEO
- STEP 5
- On-Site Internal Link Optimization
- STEP 6
- Advanced Search Engine Optimization and External Linking
What we can do for you?
Our Specialists help you get ranked higher by making your website SEO-friendly and your content worthy of featured Position
What we can do for you?
. Our proven techniques allow us to perform best-in-class on-page optimization.
Effective off-page SEO Strategies
Off-page SEO means to those post and techniques those perform back en or any other platforms not on website page
What we can do for you?
. We totally agree with this.
Networking
Best Networking Solution Provider
To provide innovative and state-of-the-art solutions with an edge of the latest technology offerings to find the most effective and affordable fit to help our valued customers through our professional solutions, services and consulting businesses worldwide. We translate these advanced technologies into value for our customers.
Our Experties
We offer rich expertise in providing network solutions in alignment with the business needs of enterprises.
Security Surveillance
Audio/Video Conference
Server and Storage
Network Infrastructure (LAN/WAN)
Cable infrastructure (Fiber/Copper)
Wireless Network
SERVER AND STORAGE
ODN provides a team of dedicated server and storage consultants, backed by a ground-breaking service management system. We offer a single point of service across multiple vendors and support the channel with technical advice, installation, and integration services.
NETWORK SECURITY
Server Installation and management (Windows/Linux)
Network services (Cross vendor platform and integration)
Network Security services( Multi-vendor support)
Storage Solutions
Co-location services
IT Maintenance Contract
What is IT Maintenance?
IT maintenance refers to the work needed to keep your IT equipment like desktop and infrastructure, running at optimal performance. The work includes steps like software updates, hardware reboot, security check, and clearing of errors found in the log. With ongoing IT maintenance, you enjoy a near-zero IT downtime and a higher lifespan of your IT equipment.
Benefits of IT Maintenance Services
A regular IT maintenance plan keeps your IT systems run smoothly
Security
Making sure your firewall and security software are doing their jobs correctly as external security threats can damage your business.
Documentations
We are Really Good in Documentation, as we are the registered company in pakistan.
Fixed Expenses
Investing in an ongoing IT maintenance contract for your company brings the costs down.
On-Site Support provided by Octopus Digital.
Our Dedicated desktop executive can visit your office and take care of your problems that cannot be taken care of via remote support.
- Windows Installation
- Windows Troubleshooting
- Hard Dive Installation
- Optical Drive Installation
- Network Issue
- Basic Router Configuration
- Wireless Troubleshooting
- Wireless Access Point installation & configurations
- Printer, Scanner and Multi function Printer installation & Configuration
- Printer Repair
- Installation of New Desktop Hardware
Remote Support by Octopus Digital.
Our dedicated desktop support executive will provide you immediate support using the internet via TeamViewer or other remote desktop support software.
- Windows Firewall Configuration
- System Health Check
- System Performance Check
- Software installations
- Microsoft Products
- Antivirus
- Audio Video Software
- Driver Installations
- Printer Configuration
- Scanner Configuration
- Email Setup